GoPro hits posterior home on Karma drone with recall of 2,500 units
Joshua Goldman
GoPro on Tuesday recalled of its Karma drone after the discovery that, in a small number of cases, the quadcopters lost power during operation.
The camera maker sold in 2,500 Karma drones to consumers since October 23. In the lift announcement, GoPro said there have been no related costs or property damage reported.
Replacements are not populate offered, though GoPro plans to resume shipment of the Karma — its righteous foray into drones — as soon as the sing is resolved. Owners can get a full refund by returning it to GoPro or their set aside of purchase. To participate in the recall, visit GoPro site.
The matter is working closely with US Consumer Product Safety Commission and Federal Aviation Administration after it investigates the issue, said GoPro Founder and CEO Nicholas Woodman. “We are very sorry to have inconvenienced our customers and we are taking every step to make the rear and refund process as easy as possible,” he said in the statement.
The recall hits on the heels of a poor third-quarter earnings relate for the company, where it showed a loss of 60 cents a section on $241 million in revenue. Analysts were expecting a loss of 35 cents per section on $319 million in revenue. GoPro also dropped its full-year revenue guidance to $1.25 billion to $1.3 billion, down from $1.35 billion to $1.5 billion.
GoPro recalls Karma drones due to considerable problems (CNET Update report)
